Shipping & Returns
Shipping Information
We're committed to getting your order to you quickly and safely.
Processing Time
Orders are typically processed within 1-2 business days. You'll receive a confirmation email once your order ships with tracking information.
Shipping Rates & Delivery Times
Standard Shipping: $12 can vary to USA
Shipping Coverage
We currently ship within Canada and USA only
Returns & Exchanges
Your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Return Policy
You may return most items within 7 days of delivery for a full refund. Items must be unused, in original packaging, and in the same condition you received them.
How to Start a Return
- Contact our customer service team at al@greendink.ca
- Provide your order number and reason for return
- We'll provide return address, you must pay for shipping
- Pack your item securely and ship it back
- Refunds are processed within 5-7 business days of receiving your return
Non-Returnable Items
For health and safety reasons, certain items cannot be returned including:
- Undergarments and intimate apparel
- Personal care items and hygiene products
- Final sale or clearance items
- Gift cards